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CIPC Business Guide for South African Entrepreneurs

BO Client Intake Checklist for Accountants and Company Secretaries

BO client intake checklist for accountants and company secretaries

BO client intake checklist helps accountants and company secretaries collect the right facts before work begins. A consistent intake process reduces chasing, exposes complex structures early and makes pricing easier.

The best intake form does more than request IDs. It should separate company records, ownership facts, control rights, filer authority and submission readiness.

Start the BO client intake checklist with company facts

  • Registered name and enterprise number
  • Company or close corporation type
  • Current status and annual-return anniversary
  • MOI and latest registration documents
  • Primary client contact and responsible director or member

Collect ownership and control information

Request the current securities or members register and compare it with the client’s description. Ask for every direct shareholder and every legal entity in the chain.

Then ask direct questions about voting rights, appointment rights, nominee arrangements and profit-sharing agreements. These questions often reveal facts that a register alone cannot show.

Prepare identity and authority records

  • Identity or passport details for relevant natural persons
  • Current contact and residential information
  • Details of the person who will file
  • A written mandate for that filer
  • Certification dates and document quality checks

Flag complex work before quoting

Use a complexity flag when the structure includes trusts, foreign entities, several ownership layers, disputed records or unclear control rights. Complex work needs more review time and a clear scope.

Also record missing information. Do not let a partially completed intake form quietly become a filing assumption.

Create a repeatable handoff

Store the approved ownership map, calculations and final records together. Add a review date and note who confirmed the facts.

This creates a clean audit trail and makes the annual confirmation much faster. It also helps another team member continue the matter without rebuilding it.

A practical next step

BoDocs gives practitioners a structured route from verified client information to completed BO records. Use it to reduce repetitive formatting and keep document sets consistent.

This article provides general compliance information. Review the latest requirements or obtain professional advice for complex structures.